CRM_IC - CRM Interaction Center

The development package CRM_IC contains objects for "CRM Interaction Center".
 It is a subpackage in its parent development package CRM_APPLICATION. It belongs to software component CRM-IC.

Child development packages of CRM_IC

Development Package
Description
CRM_IC_APPLCRM Interaction Center: Application
CRM_IC_APPL_AIC_ILInteraction Layer for AIC/EIC
CRM_IC_APPL_BOL_CONTROLCRM IC Application BOL control related classes
CRM_IC_APPL_BP_ALERT_AND_NAVBP alerts and cross component navigation supprt
CRM_IC_APPL_EICRM Interaction Center: Application/ Enterprise Intelligence
CRM_IC_APPL_INBOXAgent's Universal Inbox: Interim Level UI - BOL
CRM_IC_APPL_SSC_APPLEnterprise Shared Service Center Integration
CRM_IC_APPL_SSC_APPL_SCUTSSC - Dynamic Shortcut List for Shared Services
CRM_IC_APPL_SSC_APPL_SELF_SERVSSC - Self Service Integration
CRM_IC_APPL_SSC_EREC_INTSSC # EREC Integration
CRM_IC_APPL_SSC_HRPF_INTSSC - HCM Integration
CRM_IC_APPL_UI_BT_GENERICCentral functionalities of OneOrder in ICWC
CRM_IC_APPL_UI_COMMCHANNELSIC Communication Channels UI
CRM_IC_APPL_UI_DOCFLOWICWC: Document Flow UI
CRM_IC_APPL_UI_IARECORDInteraction Record UI
CRM_IC_APPL_UI_INBOXAgent's Universal Inbox: UI
CRM_IC_APPL_UI_PRODUCTProduct UI
CRM_IC_APPL_UI_SALSTICWC: Sales Ticket UI
CRM_IC_APPL_UI_WORKLISTMy Worklist UI
CRM_IC_CMP_ACTIC WebClient - Activity
CRM_IC_CMP_BTXIC WebClient - Components of Business Transaction
CRM_IC_CMP_COMIC WebClient - Complaint
CRM_IC_CMP_GENIC WebClient - Business Transaction Generic Parts
CRM_IC_CMP_INRIC WebClient - Interaction Record
CRM_IC_CMP_LEAIC WebClient - Lead
CRM_IC_CMP_SLOIC WebClient - Sales
CRM_IC_CMP_SLO_ORDIC WebClient - Sales Order
CRM_IC_CMP_SVOIC WebClient - Service
CRM_IC_CMP_SVO_ORDIC WebClient - Service Order
CRM_IC_CUSTOMIZINGCRM Interaction Center: Customizing
CRM_IC_CUSTOMIZING_MIGRATIONIC WebClient customizing migration
CRM_IC_FRAMEWIC WebClient Framework
CRM_IC_HRSSCHR Shared Service Center (Common Part)
CRM_IC_INBOX_WSAgent Inbox Dashboard Web Service
CRM_IC_OUTBOUND_CORRESPONDENCEOutbound Correspondence (UI, GENIL, BOL, Utilities)
This development package contains no tables.
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