CCMCLBS - Call center callback - Whole

Call center callback - Whole information is stored in SAP table CCMCLBS.
 It is part of development package CCMB in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".

Fields for table CCMCLBS

Field Name
Description
Is Key
Data Element
Data Type
Length
Check Table
MANDTClientXMANDTCLNT3*
CALLBACKIDCall Center Callback - Callback IDXCCMCALLBIDNUMC10
CLBSTATCall center callback - Callback statusCCMCLBSTATCHAR1
REFCLBIDCall Center Callback - Callback IDCCMCALLBIDNUMC10
QUEUECallback QueueCCMQUEUENUMC10CCMCBQUES
AGENTUser Name in User Master RecordXUBNAMECHAR12USR02
CLB_PROFCallback Configuration ProfileCCMCLBPROFCHAR15
CALLER_IDCall Center Callback - Caller IDCCMCALLERIDCHAR10
CONTACT_NAMECall Center Callback - Contact NameCCMCONTNAMECHAR40
TELNOTelephone numberSP_TELNOCHAR30
CBDATECall center callback - Callback dateCCMCBDATEDATS8
CBTIMECall Center Callback - Callback TimeCCMCBTIMETIMS6
TZONETime ZoneTZNZONECHAR6TTZZ
LAND1Country/Region KeyLAND1CHAR3T005
REGIORegion (State, Province, County)REGIOCHAR3T005S
PENDING_OFFSETCall Center Callback - Pending MinutesCCMPENDOFFNUMC3
CDATECall center callback - Creation dateCCMCDATEDATS8
CTIMECall center callback - Creation timeCCMCTIMETIMS6
CUSERCall center callback - Call center agentCCMAGENTCHAR12
UDATECall center callback change dateCCMUDATEDATS8
UTIMECall center callback change timeCCMUTIMETIMS6
UUSERCall center callback - Call center agentCCMAGENTCHAR12
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