CCMCTIQUEUE - Call center queues
Call center queues information is stored in SAP table CCMCTIQUEUE.
It is part of development package CCMB in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
It is part of development package CCMB in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
Fields for table CCMCTIQUEUE
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| QUEUE | Telephone number | X | SP_TELNO | CHAR | 30 |