CCMSESSION - Call management sessions
Call management sessions information is stored in SAP table CCMSESSION.
It is part of development package CCMB in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
It is part of development package CCMB in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
Fields for table CCMSESSION
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 3 | * |
| SESSIONID | Session identifier | X | CCMSESSID | NUMC | 10 | |
| AGENT | Call center callback - Call center agent | CCMAGENT | CHAR | 12 | ||
| LOGINDATE | System Date | SYDATUM | DATS | 8 | ||
| LOGINTIME | System Time | SYUZEIT | TIMS | 6 | ||
| SAPMODE | Statistics, counter field in raw statistical record | STA_CNTRE | INT4 | 4 | ||
| IPADDR | Host IP address | MSHOSTADR | RAW | 4 | ||
| APPSERVER | Application Server | SYHOST | CHAR | 32 | ||
| .INCLUDE | CIC_OBJECT_LIST | 0 | ||||
| OBJID1 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID2 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID3 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID4 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID5 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID6 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID7 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID8 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID9 | Object ID | PD_OBJID_R | NUMC | 8 | ||
| OBJID10 | Object ID | PD_OBJID_R | NUMC | 8 |