CRMC_CIC_ACTMAIN - CIC Transaction comp. configuration
CIC Transaction comp. configuration information is stored in SAP table CRMC_CIC_ACTMAIN.
It is part of development package CRMCIC_COMPONENTS in software component CRM-CIC. This development package consists of objects that can be grouped under "Interaction Center components".
It is part of development package CRMCIC_COMPONENTS in software component CRM-CIC. This development package consists of objects that can be grouped under "Interaction Center components".
Fields for table CRMC_CIC_ACTMAIN
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 6 | |
| PROFILE | Transaction Component Profile | X | CRMT_CIC_ACTMAINPROFILE | CHAR | 30 | |
| PH_IN_PROCTYPE | Transaction type for phone interaction | CRMT_CIC_PH_IN_PROCESS_TYPE | CHAR | 8 | ||
| EM_IN_PROCTYPE | Transaction Type for E-Mail Interaction | CRMT_CIC_EM_IN_PROCESS_TYPE | CHAR | 8 | ||
| OTHER_PROCTYPE | Transaction type for other interaction | CRMT_CIC_OTHER_PROCESS_TYPE | CHAR | 8 | ||
| CTRL_END_CONTACT | Control Save at end of Business Activity | CRMT_CIC_ENDCONT_CTRL | CHAR | 2 | ||
| VIEW_ID | Transaction View | CRMT_VIEW_ID | CHAR | 20 | ||
| ADD_TO_BDD | Publish to Business Data Display | CRMT_ADD_TO_BDD | CHAR | 2 |