CRMC_IC_AUIGNCOM - IC Mail Handling: Communication type specific parameters
IC Mail Handling: Communication type specific parameters information is stored in SAP table CRMC_IC_AUIGNCOM.
It is part of development package CRM_INBOX_WIIL_TOOLS in software component CRM-IC-UNI. This development package consists of objects that can be grouped under "Agent's Universal Inbox: Tool Packet for Inbox Work Item".
It is part of development package CRM_INBOX_WIIL_TOOLS in software component CRM-IC-UNI. This development package consists of objects that can be grouped under "Agent's Universal Inbox: Tool Packet for Inbox Work Item".
Fields for table CRMC_IC_AUIGNCOM
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 6 | |
| COMM_TYPE | Communication Method (Key) (Business Address Services) | X | AD_COMM | CHAR | 6 | TSAC |
| ACT_CATEGORY | Activity Category (Communication Type) | CRMT_ACTIVITY_CATEGORY | CHAR | 6 | CRMC_ACT_CATEGOR | |
| COPY_SUBJECT | Copy Subject | CRMT_IC_AUI_COPY_SUBJECT | CHAR | 2 | ||
| TEXT_TYPE | Text ID | TDID | CHAR | 8 | ||
| ROUTING_RULE | Inbound Communication Routing Rule | CRMT_IC_AUI_ROUTING_RULE | NUMC | 16 | ||
| EXTERNAL_EDITOR | Choose Internal HTML or External Microsoft Word Editor | CRMT_IC_AUI_EDITOR | CHAR | 2 |