CRMC_IC_BTCAT - IC WebClient - Assign Activity Category to MCM Media Types
IC WebClient - Assign Activity Category to MCM Media Types information is stored in SAP table CRMC_IC_BTCAT.
It is part of development package CRM_IC_CUSTOMIZING in software component CRM-IC. This development package consists of objects that can be grouped under "CRM Interaction Center: Customizing".
It is part of development package CRM_IC_CUSTOMIZING in software component CRM-IC. This development package consists of objects that can be grouped under "CRM Interaction Center: Customizing".
Fields for table CRMC_IC_BTCAT
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 6 | |
| MCM_MEDIA | Interaction Center WebClient: Multichannel Media Type | X | CRMT_IC_MEDIA | CHAR | 100 | |
| ACT_CATEGORY | Activity Category (Communication Type) | CRMT_ACTIVITY_CATEGORY | CHAR | 6 | CRMC_ACT_CATEGOR |