CRMC_IC_CCPRO - IC MCM Com Mgmt Software System Profile

IC MCM Com Mgmt Software System Profile information is stored in SAP table CRMC_IC_CCPRO.
It is part of development package CRM_IC_CUSTOMIZING2 in software component CA-GTF-IC. This development package consists of objects that can be grouped under "IC WebClient customizing".

Fields for table CRMC_IC_CCPRO

Field Name
Description
Is Key
Data Element
Data Type
Length
Check Table
CLIENTClientXMANDTCLNT3*
IDCommunication Management Software ProfileXCRMT_IC_MCM_CCPROF_IDCHAR32
CCSYS_MAN_LOGONCommunication Management Software Logon CheckboxCRM_IC_MCM_CCSYS_LOGONCHAR1
PRESENCEPresence Enabled CheckboxCRMT_IC_PRESENCECHAR1
CRM_IC_MCM_MULSEMultiple SessionsCRM_IC_MCM_MULSESSIONCHAR1
CHAN_QUEUE_ASSManual Channel and Queue Assignment in CMS ProfileCRMT_IC_CHAN_QUEUE_ASSCHAR1
WORKMODE_SELIC Agent Work Mode SelectionCRMT_IC_WORKMODE_SELECTIONCHAR1
Privacy Policy