CRMC_IC_CHATCUST - Chat customizing table
Chat customizing table information is stored in SAP table CRMC_IC_CHATCUST.
It is part of development package CRM_IC_CUSTOMIZING2 in software component CA-GTF-IC. This development package consists of objects that can be grouped under "IC WebClient customizing".
It is part of development package CRM_IC_CUSTOMIZING2 in software component CA-GTF-IC. This development package consists of objects that can be grouped under "IC WebClient customizing".
Fields for table CRMC_IC_CHATCUST
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 6 | |
| PROFILE_ID | IC WebClient Profile | X | CRMT_IC_CONFIGPROF | CHAR | 24 | |
| TSCRIPTSAVEMODE | Chat Transcript Save Mode | CRMT_SAVEMODE | CHAR | 2 | ||
| RESPONSEGROUP | Standard Response Group | CRMT_RESPONSEGROUPID | CHAR | 40 | CRMC_IC_RESPNGRP | |
| SAF_APPLICATION | Application Name | CRMT_EI_APP_NAME | CHAR | 40 | CRMC_SAF_APP | |
| IM | Instant Messaging Enabled | CRMT_IM_ENABLED | CHAR | 2 | ||
| TSCRIPTSORTING | Transcript Sorting | CRMT_TSCRIPT_SORTING | CHAR | 2 |