CRMC_IC_CHTRAHDR - Chat transcript header table
Chat transcript header table information is stored in SAP table CRMC_IC_CHTRAHDR.
It is part of development package IC_UI_CCS in software component CA-GTF-IC-CHA. This development package consists of objects that can be grouped under "Interaction Center Communication Channels Service UI".
It is part of development package IC_UI_CCS in software component CA-GTF-IC-CHA. This development package consists of objects that can be grouped under "Interaction Center Communication Channels Service UI".
Fields for table CRMC_IC_CHTRAHDR
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 3 | * |
| TRAN_ID | GUID in 'RAW' format | X | GUID_16 | RAW | 16 | |
| TITLE | Char 80 | CHAR80 | CHAR | 80 | ||
| STARTED_ON | UTC Time Stamp in Short Form (YYYYMMDDhhmmss) | TIMESTAMP | DEC | 8 | ||
| ENDED_ON | UTC Time Stamp in Short Form (YYYYMMDDhhmmss) | TIMESTAMP | DEC | 8 | ||
| PARTICIPANTS | Text field length 200 | CHAR200 | CHAR | 200 | ||
| CAD | String | CRMC_IC_STRING | STRG | 8 | ||
| CONTENT | String | CRMC_IC_STRING | STRG | 8 | ||
| BP_NUMBER | Business Partner Number | BU_PARTNER | CHAR | 10 | * | |
| LANGU | Language Key | LANGU | LANG | 1 | * |