CRMC_IC_TICKET - Business transaction types of simplified BT user interfaces
Business transaction types of simplified BT user interfaces information is stored in SAP table CRMC_IC_TICKET.
It is part of development package CRM_IC_CUSTOMIZING in software component CRM-IC. This development package consists of objects that can be grouped under "CRM Interaction Center: Customizing".
It is part of development package CRM_IC_CUSTOMIZING in software component CRM-IC. This development package consists of objects that can be grouped under "CRM Interaction Center: Customizing".
Fields for table CRMC_IC_TICKET
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 6 | |
| PROCESS_TYPE | Business Transaction Type | X | CRMT_PROCESS_TYPE | CHAR | 8 | CRMC_PROC_TYPE |