CRMC_IC_TRACE - Agent activity tracing table

Agent activity tracing table information is stored in SAP table CRMC_IC_TRACE.
It is part of development package CRM_IC_CUSTOMIZING in software component CRM-IC. This development package consists of objects that can be grouped under "CRM Interaction Center: Customizing".

Fields for table CRMC_IC_TRACE

Field Name	Description	Is Key	Data Element	Data Type	Length	Check Table
AGENT	User name	X	USERN	CHAR	24	USR02
CLIENT	Client	X	MANDT	CLNT	6