CRMC_IC_WL_F - Agent Inbox: Folder Definition
Agent Inbox: Folder Definition information is stored in SAP table CRMC_IC_WL_F.
It is part of development package CRMCIC_WORKLIST in software component CRM-CIC. This development package consists of objects that can be grouped under "Worklist in Interaction Center".
It is part of development package CRMCIC_WORKLIST in software component CRM-CIC. This development package consists of objects that can be grouped under "Worklist in Interaction Center".
Fields for table CRMC_IC_WL_F
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 6 | T000 |
| FOLDER | Agent Inbox: Folder | X | CRMT_IC_WL_FOLDER | CHAR | 60 | |
| PERIOD | Agent Inbox: Selection Period | CRMT_IC_WL_SEL_PER | CHAR | 4 | CRMC_IC_WL_S_P | |
| HIDE_SEL | Hide Selection Fields When Starting Agent Inbox | CRMT_HIDE_SELECTION_FIELDS | CHAR | 2 |