CRMC_SRCL_DEF - Service Clocks: Definition

Service Clocks: Definition information is stored in SAP table CRMC_SRCL_DEF.
 It is part of development package CRM_SERVICE_CLOCKS in software component CRM-BTX-BF. This development package consists of objects that can be grouped under "Calculate durations/thresholds between various events".

Fields for table CRMC_SRCL_DEF

Field Name
Description
Is Key
Data Element
Data Type
Length
Check Table
CLIENTClientXMANDTCLNT6T000
SRCL_IDProcessing Time IDXCRMT_SRCL_IDCHAR50
SRCL_TYPEType of Processing TimeCRMT_SRCL_TYPECHAR6CRMC_SRCL_TYPE
SRCL_PROFILEService ProfileCRMT_SRV_SERWICHAR20CRMD_SERWI
SRCL_RSPRFProcessing Time: Response ProfileCRMT_SRCL_RSPRFCHAR20CRMC_SRCL_RSPF
SRCL_TIME_PERIOD_RULEProcessing Times: Time Period RuleCRMT_SRCL_TIME_PERIOD_RULECHAR60
SRCL_OWNERProcessing Time OwnerCRMT_SRCL_OWNERCHAR32CRMC_SRCL_OWN
SRCL_FLOWProcessing Times: Action FlowCRMT_SRCL_FLOWCHAR60CRMC_SRCL_FLW
SRCL_TRHPRFProcessing Times: Threshold ProfileCRMT_SRCL_TRH_PRFCHAR32CRMC_SRCL_TRPF
SRCL_DET_PROCSLA Profile Determination Procedure IdentifierCRM_SRQM_SLA_DET_PROCCHAR16CRMC_SRQM_SDP
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