CRMC_SRCL_RSDUR - Service Clocks: Response Profile durations
Service Clocks: Response Profile durations information is stored in SAP table CRMC_SRCL_RSDUR.
It is part of development package CRM_SERVICE_CLOCKS in software component CRM-BTX-BF. This development package consists of objects that can be grouped under "Calculate durations/thresholds between various events".
It is part of development package CRM_SERVICE_CLOCKS in software component CRM-BTX-BF. This development package consists of objects that can be grouped under "Calculate durations/thresholds between various events".
Fields for table CRMC_SRCL_RSDUR
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 6 | T000 |
| SRCL_RSPRF | Processing Time: Response Profile | X | CRMT_SRCL_RSPRF | CHAR | 20 | CRMC_SRCL_RSPF |
| PRIORITY | Activity Priority | X | CRMT_PRIORITY | NUMC | 2 | SCPRIO |
| CATEGORY_SCHEMA_ID | Coherent Cat. - Aspect ID | X | CRM_ERMS_CAT_AS_ID | CHAR | 80 | |
| CATEGORY_ID | Coherent Cat. - Category ID | X | CRM_ERMS_CAT_CA_ID | CHAR | 80 | |
| URGENCY | Urgency | X | CRMT_SRQM_URGENCY | NUMC | 4 | CRMC_SRQM_URGENC |
| IMPACT | Impact | X | CRMT_SRQM_IMPACT | NUMC | 4 | CRMC_SRQM_IMPACT |
| DURA | Processing Times: Planned Response Duration Value | CRMT_SRCL_PRD_DURA | DEC | 7 | ||
| UNIT | Processing Times: Time Units for Response Profile Entries | CRMT_SRCL_RSPRF_TMUNIT | CHAR | 24 |