CRMD_SRV_REQ_H - Service Request Header Extension

Service Request Header Extension information is stored in SAP table CRMD_SRV_REQ_H.
It is part of development package CRM_SERVICE_REQUEST_H in software component CRM-BTX-SRQ. This development package consists of objects that can be grouped under "CRM Service Request 1O Header Extension".

Fields for table CRMD_SRV_REQ_H

Field Name
Description
Is Key
Data Element
Data Type
Length
Check Table
.INCLUDEXCRMT_OBJECT_KEY0
CLIENTClientXMANDTCLNT6*
GUIDGUID of a CRM Order ObjectXCRMT_OBJECT_GUIDRAW16
.INCLUDECRMT_SRV_REQ_H_INT0
DUMMYSingle-Character FlagCHAR1CHAR2
REC_PRIORITYRecommended PriorityCRMT_SRQM_REC_PRIORITYNUMC2SCPRIO
.INCLUDECRMT_SRV_REQ_H_EXT0
URGENCYUrgencyCRMT_SRQM_URGENCYNUMC4CRMC_SRQM_URGENC
IMPACTImpactCRMT_SRQM_IMPACTNUMC4CRMC_SRQM_IMPACT
ESCALATIONEscalationCRMT_SRQM_ESCALATIONNUMC2
CHANGE_CATEGORYChange CategoryCRMT_SRQM_CHANGE_CATCHAR6CRMC_SRQM_CHGCAT
RISKRiskCRMT_SRQM_RISKNUMC6CRMC_SRQM_RISK
PROBLEM_CATEGORYProblem CategoryCRMT_SRQM_PROBLEM_CATEGORYCHAR6CRMC_SRQM_PRBCAT
IS_UPDATEDLogical VariableCRMT_BOOLEANCHAR2
LAST_UPDATED_ATLast Updated OnCRMT_SRQM_LAST_UPDATED_ATDEC8
CHKLST_IDChecklist IDCRMT_SRQM_CHKLST_IDCHAR16
SEND_EMAILLogical VariableCRMT_BOOLEANCHAR2
WP_FIXVALFix value for Transaction Ranking determinationCRMT_SRQM_WP_FIXVALDEC3
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