CRMM_IC_CCSYS - IC MCM Com Mgmt Software System
IC MCM Com Mgmt Software System information is stored in SAP table CRMM_IC_CCSYS.
It is part of development package IC_CCS_COMMON in software component CA-GTF-IC-CHA. This development package consists of objects that can be grouped under "Interaction Center Communication Channels Service Common".
It is part of development package IC_CCS_COMMON in software component CA-GTF-IC-CHA. This development package consists of objects that can be grouped under "Interaction Center Communication Channels Service Common".
Fields for table CRMM_IC_CCSYS
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 3 | * |
| CCSYS_ID | Communication Management Software System ID | X | CRMT_IC_MCM_CCSYS_ID | CHAR | 32 | CRMC_BCB_CC |
| CCSYS_CADH | Consult CAD Handling | CRMT_IC_MCM_CCSYS_CADH | CHAR | 1 | ||
| CCSYS_SAPPHONE | Use SAPphone | CRMT_IC_MCM_CCSYS_SAPPHONE | CHAR | 1 | ||
| CCSYS_DES | IC MCM Com Mgmt Software System Defer E-Mail Subscription | CRMT_IC_MCM_CCSYS_DES | CHAR | 1 | ||
| CCSYS_SCTI | Simple Computer Telephony Integration (CTI) | CRMT_IC_MCM_CCSYS_SCTI | CHAR | 1 |