CRM_ICI_TST_CAT - User dependent parameter for ICI/BCB test environment
User dependent parameter for ICI/BCB test environment information is stored in SAP table CRM_ICI_TST_CAT.
It is part of development package ICI_COMMON in software component CA-GTF-IC-CHA. This development package consists of objects that can be grouped under "Integrated Communication Interface Common".
It is part of development package ICI_COMMON in software component CA-GTF-IC-CHA. This development package consists of objects that can be grouped under "Integrated Communication Interface Common".
Fields for table CRM_ICI_TST_CAT
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| USER_ID | User Name | X | SYUNAME | CHAR | 12 | |
| SUPERVISOR_ID | User Name | SYUNAME | CHAR | 12 | ||
| SUPERVISOR_LANGU | Supervisor Language | CHAR | 1 | |||
| SUPERVISOR_NO | extension of supervisor | CHAR | 18 | |||
| AGENT_A_ID | User Name | SYUNAME | CHAR | 12 | ||
| AGENT_A_LANGU | Agent A Language | CHAR | 1 | |||
| AGENT_A_NO | extension of agent A | CHAR | 18 | |||
| AGENT_A_ADDRESS | (Email-) address of agent A | SSTR | 8 | |||
| AGENT_B_ID | User Name | SYUNAME | CHAR | 12 | ||
| AGENT_B_LANGU | Agent B Language | CHAR | 1 | |||
| AGENT_B_ADDRESS | (Email-) address of agent B | SSTR | 8 | |||
| DEST_CALL_OUT | phone number for outbound call | CHAR | 18 | |||
| DEST_CALL_OUT_IV | invalid phone number for outbound call | CHAR | 18 | |||
| DEST_CALL_OUT_TR | phone number for forwarding call | CHAR | 18 | |||
| DEST_MESS_OUT | address for outbound message | SSTR | 8 | |||
| DEST_MESS_OUT_IV | invalid address for outbound message | SSTR | 8 | |||
| DEST_MESS_OUT_TR | address for forwarding message | SSTR | 8 | |||
| DEST_CHAT_OUT_TR | address for forwarding object | SSTR | 8 | |||
| PERFORM_USER | performance: number of user | NUMC | 6 | |||
| PERFORM_LOGONS | performance: number of logons | NUMC | 6 | |||
| PERFORM_CALLS | performance: number of calls | NUMC | 6 | |||
| PERFORM_LINES | number of extensions | NUMC | 6 | |||
| PERFORM_WAIT | waiting time | NUMC | 6 | |||
| CC_ID | Communication Management Software System ID | CRMD_BCB_CCID | CHAR | 32 | * | |
| WORKCENTER_ID | SSTR | 8 | ||||
| WORKCENTER_ID_T | Work Center Identification Type | CRMT_BCB_WORKCENTER_TYPE | INT4 | 4 |