SSCSR - service request in backend

service request in backend information is stored in SAP table SSCSR.
It is part of development package BS_SSC_SR in software component CA-EPT-SSC. This development package consists of objects that can be grouped under "Shared Services - CRM Service Request Integration".

Fields for table SSCSR

Field Name
Description
Is Key
Data Element
Data Type
Length
Check Table
CLIENTClientXMANDTCLNT3T000
GUIDGUID in 'CHAR' Format in UppercaseXGUID_32CHAR32
.INCLUDESSC_S_SR0
SRGUIDGUID in 'CHAR' Format in UppercaseGUID_32CHAR32
SRIDShared Services Center: CRM Service RequestSSC_OBJECT_IDCHAR10
SCENARIOShared Services Center: ApplicationSSC_SCENARIOCHAR10
GROUPIDShared Services Center: Application AreaSSC_GROUPCHAR10
ELEMENTShared Services Center: ActivitySSC_ELEMENTCHAR32
XAUTOMATICAutomatically Created Service RequestSSC_AUTOSRCHAR1
XCLOSEDservice request is closedSSC_SRCLOSEDCHAR1
CREATEDATECreation Date for Service RequestSSC_SRCREATEDATEDATS8
CREATETIMECreation Time for Service RequestSSC_SRCREATETIMETIMS6
REPORTBYService Request ReporterSSC_SRREPORTERCHAR12*
MSGIDMessage ClassSSC_MSG_CLASSCHAR20*
MSGNOMessage numberMSGNRCHAR3*
RUNIDService Request Run IDSSC_RUNIDCHAR32
RUNDATEService Request Run DateSSC_RUNDATEDATS8
XSCREENSHOTShared Services Center: Allowed Screenshot IndicatorSSC_SCREENSHOT_FLAGCHAR1
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