THREIC_CAT_RES1 - EIC: Category and Resolution Assignment
EIC: Category and Resolution Assignment information is stored in SAP table THREIC_CAT_RES1.
It is part of development package PAOC_EIC_APPL_ACTIVITY_VP in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: Activity".
It is part of development package PAOC_EIC_APPL_ACTIVITY_VP in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: Activity".
Fields for table THREIC_CAT_RES1
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 6 | * |
| CATEGORY | EIC Category | X | HREIC_CATEGORY | CHAR | 20 | THREIC_CATEGORY |
| ENDDATE | End Date | X | ENDDA | DATS | 16 | |
| RESOLUTION | EIC: Resolution | X | HREIC_RESOLUTION | CHAR | 20 |