THREIC_CAT_RES3 - EIC: Category and Resolution Assignment

EIC: Category and Resolution Assignment information is stored in SAP table THREIC_CAT_RES3.
It is part of development package PAOC_EIC_APPL_ACTIVITY_VP in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: Activity".

Fields for table THREIC_CAT_RES3

Field Name
Description
Is Key
Data Element
Data Type
Length
Check Table
CLIENTClientXMANDTCLNT6*
RESOLUTIONEIC: ResolutionXHREIC_RESOLUTIONCHAR20
CATEGORYEIC CategoryXHREIC_CATEGORYCHAR20THREIC_CATEGORY
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