THREIC_CONTACT - EIC Contact

EIC Contact information is stored in SAP table THREIC_CONTACT.
It is part of development package PAOC_EIC_APPL_ACTIVITY in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: Activity".

Fields for table THREIC_CONTACT

Field Name	Description	Is Key	Data Element	Data Type	Length	Check Table
CLIENT	Client	X	MANDT	CLNT	6	T000
CONT_GUID	EIC: GUID	X	HREIC_GUID	CHAR	64
ACT_GUID	Technical Case Key (Case GUID)		SCMG_CASE_GUID	CHAR	64	THREIC_ACTIVITY
.INCLUDE				HREIC_S_CONTACT_ATTR	0
CHANNEL	EIC: Communication Channel		HREIC_CHANNEL	CHAR	20	*
DIRECTION	EIC: Communication Direction		HREIC_DIRECTION	CHAR	2
CONTACTTYPE	EIC: Contact Type		HREIC_CONTACTTYPE	CHAR	2
CONTACTPERSON	Character field, length 32		CHAR32	CHAR	64
CONTACTNAME	Formatted Name of Employee or Applicant		EMNAM	CHAR	80
DESCRIPTION	Text, 255 Characters		TEXT255	CHAR	510
PHONE	First telephone no.: dialling code+number		AD_TLNMBR1	CHAR	60
FAX	First Fax No.: Area Code + Number		AD_FXNMBR1	CHAR	60
MOBILE	First Cell Phone Number: Dialing Code + Number		AD_MBNMBR1	CHAR	60
EMAIL	E-Mail Address		AD_SMTPADR	CHAR	482
CONTACTDATE	EIC: Contact Date		HREIC_CONTDATE	DATS	16
OBJTYPE	Object Type		SWO_OBJTYP	CHAR	20	*
OBJECTID	Object key		SWO_TYPEID	CHAR	140
NAVIGATION	EIC: Boolean Variable		HREIC_BOOLEAN	CHAR	2
.INCLUDE				HREIC_S_UPDATE_INFO	0
CREATED_BY	User Name		SYUNAME	CHAR	24
CREATE_TIME	EIC Time Stamp: Create		HREIC_CREATE_TIME	DEC	8
CHANGED_BY	User Name		SYUNAME	CHAR	24
CHANGE_TIME	EIC: Time Stamp of Change		HREIC_CHANGE_TIME	DEC	8
ADDRNUMBER	Address Number		AD_ADDRNUM	CHAR	20	*
PERSNUMBER	Person Number		AD_PERSNUM	CHAR	20	*
RELATIONSHIP	EIC: Relationship Type		HREIC_RELATIONSHIP	CHAR	8