THREIC_SLA_ALERT - EIC Alerts
EIC Alerts information is stored in SAP table THREIC_SLA_ALERT.
It is part of development package PAOC_EIC_APPL_SLA in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: SLA".
It is part of development package PAOC_EIC_APPL_SLA in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: SLA".
Fields for table THREIC_SLA_ALERT
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 6 | T000 |
| PROCESSOR | User Name | X | UNAME | CHAR | 24 | |
| ACT_GUID | Technical Case Key (Case GUID) | X | SCMG_CASE_GUID | CHAR | 64 | THREIC_ACTIVITY |
| DUEDATE | Due Date | HREIC_SLA_DUEDATE | DEC | 8 | ||
| DESCR | EIC: Description | HREIC_DESCRIPTION | CHAR | 60 |