THREIC_SLA_ALRTS - Activities Selected by SLA Alert Program

Activities Selected by SLA Alert Program information is stored in SAP table THREIC_SLA_ALRTS.
 It is part of development package PAOC_EIC_APPL_SLA_VP in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: Service Level Agreement".

Fields for table THREIC_SLA_ALRTS

Field Name
Description
Is Key
Data Element
Data Type
Length
Check Table
MANDTClientXMANDTCLNT6*
CASE_GUIDTechnical Case Key (Case GUID)XSCMG_CASE_GUIDCHAR64THREIC_ACTIVITY
EIC_PROCAGENTEIC: Activity ProcessorXHREIC_PROCIDCHAR24
EIC_PROCORGUNITEIC: Organizational Unit of Activity ProcessorHREIC_PROCORGNUMC16*
EIC_REMINDDATEEIC: Time StampHREIC_TIMESTAMPDEC8
EIC_DUEDATEDue DateHREIC_SLA_DUEDATEDEC8
NO_REMINDERGeneral FlagFLAGCHAR2
PRIORITYAlert PriorityHREIC_ALERT_PRIONUMC2
DELETE_REMINDERGeneral FlagFLAGCHAR2
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