THREIC_SLA_APPT - EIC: Availability Plans (Business Hours)
EIC: Availability Plans (Business Hours) information is stored in SAP table THREIC_SLA_APPT.
It is part of development package PAOC_EIC_APPL_SLA in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: SLA".
It is part of development package PAOC_EIC_APPL_SLA in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: SLA".
Fields for table THREIC_SLA_APPT
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 3 | T000 |
| APPT | EIC: Business Hours | X | HREIC_SLA_APPT | CHAR | 4 | |
| APPTID | Internal Identification of Rules of Periodic Appointments | SC_RULEID | CHAR | 25 | ||
| APPTGUID | GUID in 'CHAR' Format in Uppercase | GUID_32 | CHAR | 32 |