CRMT_IC_WL_GET_BACK_TO_WL - Navigate back to Agent Inbox after End Contact
SAP data element CRMT_IC_WL_GET_BACK_TO_WL has the title "Navigate back to Agent Inbox after End Contact".
It is part of development package CRMCIC_WORKLIST in software component CRM-CIC. This development package consists of objects that can be grouped under "Worklist in Interaction Center".
It is part of development package CRMCIC_WORKLIST in software component CRM-CIC. This development package consists of objects that can be grouped under "Worklist in Interaction Center".
Properties of data element CRMT_IC_WL_GET_BACK_TO_WL
Property | |
|---|---|
| Domain | CRM_BOOLEAN |
| Data Type | CHAR |
| Length | 1 |
| Decimals | 0 |
| Output Length | 1 |
| Supports lower case | No |
| Conversion Routine | |
| Short Description | Call Inbox |
| Medium Description | Call Inbox |
| Long Description | Call Agent Inbox |
Tables with fields of type CRMT_IC_WL_GET_BACK_TO_WL
The data element CRMT_IC_WL_GET_BACK_TO_WL is used by fields in the following tables.
Table | Development Package | ||
|---|---|---|---|
| CRMC_IC_WL_FLD | Agent Inbox: Profiles | CRMCIC_WORKLIST | Worklist in Interaction Center |