CRM_CCMA - Interaction Center Components

The development package CRM_CCMA contains objects for "Interaction Center Components".
It is a subpackage in its parent development package CRM_APPLICATION. It belongs to software component CRM-CIC.

This development package contains no child development packages.

Tables for development package CRM_CCMA

Table	Description
CCMC_ABTCODES	Action Box: Link applications to Action Box types
CCMC_ABTYPE	Action Box: Assign possible transaction types
CCMEMAILIBXCONF	Actionbox component calls
CCMEMAILIBXCONFT	SIC email inbox: configuration text
CCMEMAILIBXWF	SIC email inbox: workflows to be selected
CCMMAIL1OCREATE2	Mail Handling: Communication Type Specific Parameters
CCMMAILADDRCON2T	Address maintenance
CCMMAILADDRCONF2	Address Maintenance
CCMMAILEXCLUDE2	Functions to exclude from inbox
CCMMAILGLOBAL2	General settings for extended mail inbox
CCMMAILIBXCONF2	Mail inbox: Configuration
CCMMAILIBXCONF2T	SIC email inbox: configuration text
CCMMAILIBXTYPES2	Task Communication Methods
CCMMAILIBXWF2	IC mail inbox: workflows to be selected
CCMMAILICONS2	Icons table for inbox
CIC_TRACE_BUFF	System table for buffering CIC restart data