CCMC_ABTYPE - Action Box: Assign possible transaction types
Action Box: Assign possible transaction types information is stored in SAP table CCMC_ABTYPE.
It is part of development package CRM_CCMA in software component CRM-CIC. This development package consists of objects that can be grouped under "Interaction Center Components".
It is part of development package CRM_CCMA in software component CRM-CIC. This development package consists of objects that can be grouped under "Interaction Center Components".
Fields for table CCMC_ABTYPE
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| ABTYPE | Action Box Transaction Type | X | CRM_CCMABTYPE | CHAR | 4 | |
| PROCLTYPE | Process class category | X | EWB_PROCLT | CHAR | 2 |