CTI - CIC/Call Center CTI
The following messages are stored in message class CTI: CIC/Call Center CTI.
It is part of development package CICB in software component CS-CI. This development package consists of objects that can be grouped under "Customer Interaction Center".
It is part of development package CICB in software component CS-CI. This development package consists of objects that can be grouped under "Customer Interaction Center".
Message Nr ▲ | Message Text |
|---|---|
| 001 | At least 2 calls/connections required for this function |
| 002 | Selected call must first be on hold |
| 003 | Invalid call status/selections |
| 004 | No calls at extension number |
| 005 | Call cannot be connected to itself for the conference call |
| 006 | Call must be selected for this operation |
| 007 | Call/business partner must be selected for this operation |
| 008 | Call cannot be reconnected to itself |
| 009 | Call cannot be transferred to itself |
| 010 | Inwait canceled externally |
| 011 | Consultation call must refer to reference call |
| 012 | Deflect canceled |
| 013 | Non-blocking inwait failed, code & |