CICB - Customer Interaction Center

The development package CICB contains objects for "Customer Interaction Center".
It is a subpackage in its parent development package APPL. It belongs to software component CS-CI.

This development package contains no child development packages.

Tables for development package CICB

Table	Description
CICCCONF	Call center framework components
CICCCONF_T	Customer interaction component text
CICCONF	CCM framework screen configuration
CICFHCASSN	Call center framework hidden component modules
CICFSCASSN	Call Center Framework Screen Component Module
CICPROFILE	Customer interaction center profile
CICPROFILES	Customer interaction center profiles
CICPROFMASTER	Customer interaction center profile master