CCMCTIADMIN - CTI Administration/Policy
CTI Administration/Policy information is stored in SAP table CCMCTIADMIN.
It is part of development package CCMA in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
It is part of development package CCMA in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
Fields for table CCMCTIADMIN
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 3 | T000 |
| PROFILE | CTI administration profile | X | CCMCTIADMPROFILE | CHAR | 15 | |
| AUTOLOGIN | Automatic login | CCMAUTOLOGIN | CHAR | 1 | ||
| AUTOLOGOUT | Automatic logout | CCMAUTOLOGOUT | CHAR | 1 | ||
| QUEUELOGINSCR | Queue selection screen | CCMQUEUELOGINSCR | CHAR | 1 | ||
| QLOGINAUTOSEL | Automatic selection of queue at login | CCMQLOGINAUTOSEL | CHAR | 1 | ||
| QLOGOUTAUTOSEL | Automatic selection of queue at logout | CCMQLOGOUTAUTOSEL | CHAR | 1 | ||
| LOGSYS | Logical system | LOGSYS | CHAR | 10 | * | |
| NONBLOCKINWAIT | Non-blocking inwait (for future use) | CCMNONBLOCKINWAIT | CHAR | 1 | ||
| NODNISDISPLAY | No DNIS Display on Callstate | CCMDNISDISPLAY | CHAR | 1 |