CCMA - Customer Interaction Center Components

The development package CCMA contains objects for "Customer Interaction Center Components".
It is a subpackage in its parent development package APPL. It belongs to software component CS-CI-CIC.
This development package contains no child development packages.

Tables for development package CCMA

Table
Description
CACCELOnline BDC transaction accelerator definition
CCMACTIONOBJAssign transactions to object types - usage restriction
CCMCCONTComponent container configuration
CCMCCONT_TCCM Component Container Text
CCMCTIADMINCTI Administration/Policy
CCMHTMLCONFCIC HTML configuration
CCMHTMLCONFTCIC HTML configuration
CCMHTMLPARCIC HTML configuration: external parameters
CCMHTMLPARICIC HTML configuration: parameter for internal calls
CCMHTMLPARITCIC HTML configuration: Text for internal parameters
CCMHTMLPARTCIC HTML configuration: text for external parameters
CCMIFIMPLClasses that implement different modules of the CIC
CCMIFIMPLNEWImplementaion of Interfaces in CIC environment
CDESTBDCFIELDOnline BDC value destination map
CDESTPIDOnline BDC parameter-id preset destination
CIMAPInput Sequence for BDC Sessions
COMAPOnline BDC output mapping from message table to container
CSRCCONSTANTOnline BDC constant value source map
CSRCCONTAINEROnline BDC container value source map
CSRCFCALLOnline BDC function call value source map
EBACONTXTCall Context
EBACONTXTTCall Context - Text Table
EBAPRESObject Presentation: SAP Standard
EBAPRESCObject Presentation: Customer Definitions
EWFCALFront Office Call
EWFCALTFront Office Call: Text
EWFCONFront Office Configuration
EWFCONTFront Office Configuration: Text
EWFFNDFront Office Configuation Determination
EWFGRUFront Office Call Group
EWFGRUTFront Office Call Group: Text
EWFPARFront Office Configuration: Call Parameter
EWFPARTFront Office Configuration: Call Parameter: Text
EWFTRAFront Office Call: Data Flow
Privacy Policy