EWFCON - Front Office Configuration

Front Office Configuration information is stored in SAP table EWFCON.
It is part of development package CCMA in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".

Fields for table EWFCON

Field Name	Description	Is Key	Data Element	Data Type	Length	Check Table
MANDT	Client	X	MANDT	CLNT	6	T000
ACTSTAT	Activation Status of Entry	X	EBA_ACTIVE	CHAR	2
CONFIG	Action Box configuration	X	EWF_CONFIG	CHAR	16
.INCLUDE				EWFCOND	0
CALLER_CODE	Code that identifies the calling component for this profile		EWF_CALLER_CODE	CHAR	4
FINDER	Finder to be used in the front office (BOR object type)		EWF_FINDER	CHAR	20	TOJTB
OBJ_MODE	Indicator: Object list is active		EWF_OBJ_MO	CHAR	2
SEL_MODE	Indicator: Selection screen is active		EWF_SEL_MO	CHAR	2
SEL_FUNCOP	Subscreen for selection fields: Open function module		EWF_SELFOP	CHAR	60	TFDIR
SEC_MODE	Indicator: Customer selections are active		EWF_SEC_MO	CHAR	2
SEC_FUNCOP	Subscreen for selection fields: Open function module		EWF_SELFOP	CHAR	60	TFDIR
CA1_MODE	Indicator: Call selection 1 is active		EWF_CA1_MO	CHAR	2
CA2_MODE	Indicator: Call selection 2 is active		EWF_CA2_MO	CHAR	2
DEF_CALLID	Default Call ID: Action Box Shortcut Field		EWF_DEF_CALLID	CHAR	8	*
SEL_OBJTYPE	Object type that is selected automatically in object file		EWF_SEL_OBJTYPE	CHAR	20	*
.INCLUDE				EBA_CHDAT	0
CREA_USER	First changed by		SWO_CREABY	CHAR	24	*
CREA_DATE	Date of first change		SWO_CREADA	DATS	16
CHAN_USER	Last Changed By		SWO_CHANBY	CHAR	24	*
CHAN_DATE	Last Changed On		SWO_CHANDA	DATS	16
.INCLU--AP				CRM_EWFCOND	0
LOGICALSYSTEM_FI	Logical system		LOGSYS	CHAR	20	*
LOGICALSYSTEM_SO	Logical system		LOGSYS	CHAR	20	*