EWFCAL - Front Office Call

Front Office Call information is stored in SAP table EWFCAL.
It is part of development package CCMA in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".

Fields for table EWFCAL

Field Name	Description	Is Key	Data Element	Data Type	Length	Check Table
MANDT	Client	X	MANDT	CLNT	6	T000
ACTSTAT	Activation Status of Entry	X	EBA_ACTIVE	CHAR	2
CONFIG	Action Box configuration	X	EWF_CONFIG	CHAR	16	EWFCON
CALLID	Code of an Action Box transaction	X	EWF_CALLID	CHAR	8
.INCLUDE				EWFCALD	0
CALLGROUP	Action Box transaction group		EWF_CALLGR	CHAR	8	EWFGRU
POSNR	Front Office Call Position		EWF_POSNR	NUMC	6
DUMMYPROC	Indicator: Dummy call		EWF_DUMMYP	CHAR	2
INACTIVE	Indicator: Call is inactive		EWF_INACTV	CHAR	2
PROCID	Generic process class ID		EWB_PROCLX	CHAR	120
FINDOBJTYP	Type of object being searched for by search module		EWF_FNDOBJ	CHAR	20	TOJTB
MULTISELCT	Ind.: Selection of several objects from hit list possible		EWF_MULTSE	CHAR	2
ASYNC	Indicator: Execute call in new window		EWF_ASYNC	CHAR	2
ASYNC_FIX	Indicator: Asynchronous execution mode is fixed		EWF_ASYFIX	CHAR	2
PARAMDIA	Indicator: Parameter dialog		EWF_PARDIA	CHAR	2
PARAMOBJTYP	Parameter dialog method: Object type		EWF_PAROBJ	CHAR	20	*
PARAMMETH	Parameter dialog method: Method		EWF_PARMETH	CHAR	64
ICONNAME	Name of an icon		EBA_ICON	CHAR	60
CICACCESSTYPE	Object processing type		CICACCESSTYPE	CHAR	2
FKEYFUNC	Menu Painter: Object code		GUI_CODE	CHAR	40
LIFETIME	Reduced lifetime of an action		CCMLIFETIME	CHAR	2
.INCLU--AP				CRM_EWFCALD	0
NEW_MODE	Flag to start Action Box transaction in a new mode		CRMT_CIC_NEW_MODE	CHAR	2
SLOTNAME	Display Area Name for CIC Component		CRM_CIC_DEFWS_SLOTNAME	CHAR	20
WEBGUI_MODE	Open Transaction As Workspace		EWF_WEBGUI_MODE	CHAR	2
.INCLU--AP				CRM_EWFCAL	0
END_WITH_CONTACT	End transaction automatically at the end of the contact		EWF_EWC	CHAR	2