EWFFND - Front Office Configuation Determination
Front Office Configuation Determination information is stored in SAP table EWFFND.
It is part of development package CCMA in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
It is part of development package CCMA in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
Fields for table EWFFND
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 3 | T000 |
| ACTSTAT | Activation Status of Entry | X | EBA_ACTIVE | CHAR | 1 | |
| USERCTXTFO | User context for front office configuration determination | X | EWF_USCTFO | CHAR | 8 | |
| PRGCONTEXT | Call context - Program | X | EBA_PROG | CHAR | 40 | EBACONTXT |
| SUBCONTEXT | Call context - Subcontext | X | EBA_SUBCNT | CHAR | 4 | EBACONTXT |
| OBJTYPE | Object type for front office configuration determination | X | EWF_FNDOTY | CHAR | 10 | TOJTB |
| CONFIG | Action Box configuration | EWF_CONFIG | CHAR | 8 | EWFCON |