EWFGRUT - Front Office Call Group: Text
Front Office Call Group: Text information is stored in SAP table EWFGRUT.
It is part of development package CCMA in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
It is part of development package CCMA in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
Fields for table EWFGRUT
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 3 | T000 |
| ACTSTAT | Activation Status of Entry | X | EBA_ACTIVE | CHAR | 1 | |
| LANGU | Language Key | X | LANGU | LANG | 1 | T002 |
| CONFIG | Action Box configuration | X | EWF_CONFIG | CHAR | 8 | EWFCON |
| CALLGROUP | Action Box transaction group | X | EWF_CALLGR | CHAR | 4 | EWFGRU |
| DESCRIPT | Description of a front office process group | EWF_GRUTXT | CHAR | 8 |