CCMCTIQUEUEASSN - CTI queue assignments
CTI queue assignments information is stored in SAP table CCMCTIQUEUEASSN.
It is part of development package CCMB in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
It is part of development package CCMB in software component CS-CI-CIC. This development package consists of objects that can be grouped under "Customer Interaction Center Components".
Fields for table CCMCTIQUEUEASSN
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 3 | * |
| PROFILE | CTI queue profile | X | CCMCTIPROFILE | CHAR | 15 | |
| QUEUE | Telephone number | X | SP_TELNO | CHAR | 30 | CCMCTIQUEUE |