CCM_INBOX_ACT - Extended CIC E-mail inbox active
Extended CIC E-mail inbox active information is stored in SAP table CCM_INBOX_ACT.
It is part of development package CRMCIC_COMPONENTS in software component CRM-CIC. This development package consists of objects that can be grouped under "Interaction Center components".
It is part of development package CRMCIC_COMPONENTS in software component CRM-CIC. This development package consists of objects that can be grouped under "Interaction Center components".
Fields for table CCM_INBOX_ACT
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
---|---|---|---|---|---|---|
MANDT | Client | X | MANDT | CLNT | 6 | |
CICPROF | Name of customer interaction profile | X | CCMPROF | CHAR | 16 | CICPROFILE |
INBOX_ACTIVE | Use Agent Inbox | CCM_INBOX_ACTIVE | CHAR | 2 |