CRMC_IC_WL_FT - Agent Inbox: Folder Definition
Agent Inbox: Folder Definition information is stored in SAP table CRMC_IC_WL_FT.
It is part of development package CRMCIC_WORKLIST in software component CRM-CIC. This development package consists of objects that can be grouped under "Worklist in Interaction Center".
It is part of development package CRMCIC_WORKLIST in software component CRM-CIC. This development package consists of objects that can be grouped under "Worklist in Interaction Center".
Fields for table CRMC_IC_WL_FT
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 6 | T000 |
| FOLDER | Agent Inbox: Folder | X | CRMT_IC_WL_FOLDER | CHAR | 60 | CRMC_IC_WL_F |
| LANGU | Language Key | X | LANGU | LANG | 2 | |
| DESCRIPTION | Text (30 Characters) | TEXT30 | CHAR | 60 |