CRMD_SERVICE_I - Transaction Item - Service

Transaction Item - Service information is stored in SAP table CRMD_SERVICE_I.
It is part of development package CRM_SERVICE_I in software component CRM-BTX-SVO. This development package consists of objects that can be grouped under "CRM Service Order Item Data".

Fields for table CRMD_SERVICE_I

Field Name	Description	Is Key	Data Element	Data Type	Length	Check Table
.INCLUDE		X		CRMT_OBJECT_KEY	0
CLIENT	Client	X	MANDT	CLNT	6	*
GUID	GUID of a CRM Order Object	X	CRMT_OBJECT_GUID	RAW	16
.INCLUDE				CRMT_SERVICE_I_INT	0
SERVICE_I_INT	Dummy function in length 1		DUMMY	CHAR	2
.INCLUDE				CRMT_SERVICE_I_EXT	0
.INCLUDE				CRMT_SERVICE_I_ORDER_EXT	0
DISPO_FLG	Relevant for Resource Planning		CRMT_SRV_DISPO_FLG	CHAR	2
CONFIRM_RELEVANT	Relevant for Confirmation		CRMT_CONFIRM_RELEVANT	CHAR	2
INSPEC_RELEVANT	Relevant for Inspection		CRMT_INSPECTION_RELEVANT	CHAR	2
ITEM_PRIORITY	Activity Priority		CRMT_PRIORITY	NUMC	2	*
.INCLUDE				CRMT_SERVICE_I_CONF_EXT	0
SRV_CONF_TIME	Confirmed Duration		CRMT_SRV_CONF_DURATION	QUAN	4
SRV_CONF_TUNIT	Time Unit for Confirmed Duration		CRMT_SRV_CONF_TIME_UNIT	UNIT	6	T006
ASSIGNMENT_GUID	GUID of a CRM Order Object		CRMT_OBJECT_GUID	RAW	16
OVERTIME_CAT	Overtime Category		CATS_OVERTIME_CATEGORY	CHAR	8	*
.INCLUDE				CRMT_SERVICE_I_RENDER_DATE_EXT	0
SRV_RENDERED_DATE	Service Rendered Date		CRMS4_RENDER_DATE	DATS	16
.INCLUDE				CRMT_SERVICE_I_GEN_EXT	0
SERVICE_TYPE	Service Type		CRMT_SERVICE_TYPE	CHAR	8	CRMC_SRV_TYPE
VALUATION_TYPE	Valuation Type		CRMT_VALUATION_TYPE	CHAR	12	CRMC_VAL_TYPE
.INCLUDE				CRMT_SERVICE_I_ENT_EXT	0
SRV_ESCAL	Response Profile		CRMT_SRV_ESCAL	CHAR	20	CRMD_ESCAL
SRV_SERWI	Service Profile		CRMT_SRV_SERWI	CHAR	20	CRMD_SERWI
SRV_RULE_ID	Internal Identification of Rules of Periodic Appointments		SC_RULEID	CHAR	50
SRCL_SERVICE_PROFILE	Processing Times: Service Profile		CRMT_SRCL_SRVPRF	CHAR	20	*
SRCL_RESPONSE_PROFILE	Processing Time: Response Profile		CRMT_SRCL_RSPRF	CHAR	20	*
SRV_ESCAL_CHANGED	Single-Character Flag		CHAR1	CHAR	2
SRV_SERWI_CHANGED	Single-Character Flag		CHAR1	CHAR	2
.INCLUDE				CRMT_SERVICE_I_WTY_EXT	0
WARRANTY	Internal Unique ID of Product		COMT_PRODUCT_GUID	RAW	16
WARRANTY_ID	Master warranty number		MGANR	CHAR	40	*
.INCLUDE				CRMS4S_SRV_CMPL_EXT	0
CMPL_ITM_IS_COMPLETE	Complaint Complete		CRMS4_COMP_COMPLETE	CHAR	2
CMPL_ITM_IS_ENT	Complaint Entitled		CRMS4_COMP_ENT	CHAR	2
CMPL_ITM_IS_ACC	Complaint Accepted		CRMS4_COMP_ACC	CHAR	2
CMPL_ITM_IS_FOC	Complaint Free Of Charge		CRMS4_COMP_FOC	CHAR	2
CMPL_ITM_IS_GOW	Complaint Goodwill		CRMS4_COMP_GOW	CHAR	2
.INCLUDE				INCL_EEW_SERVICE_I	0
SERVICE_I_DUMMY	Dummy function in length 1		DUMMY	CHAR	2
.INCLUDE				CI_EEW_SERVICE_I	0