CRM_IC_MDB_LIST - Store items for a profile - agent groups, queues, channels
Store items for a profile - agent groups, queues, channels information is stored in SAP table CRM_IC_MDB_LIST.
It is part of development package CRM_IC_MDB in software component CRM-IC-MDB. This development package consists of objects that can be grouped under "Interaction Center Manager Dashboard".
It is part of development package CRM_IC_MDB in software component CRM-IC-MDB. This development package consists of objects that can be grouped under "Interaction Center Manager Dashboard".
Fields for table CRM_IC_MDB_LIST
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 6 | |
| PROFID | GUID in 'RAW' format | X | GUID_16 | RAW | 16 | |
| OBJECT_ID | Component of the Version Number | X | CHAR2 | CHAR | 4 | |
| ITEM_ID | Case-Sensitive Characters | X | CRMT_IC_MDB_CHAR12 | CHAR | 24 | |
| CCID | Interaction Center ID | X | CRMT_IC_MDB_CCID | CHAR | 64 | |
| QGROUP_ID | Case-Sensitive Characters | X | CRMT_IC_MDB_CHAR12 | CHAR | 24 | |
| ITEM_DESC | Case-Sensitive Characters | CRMT_IC_MDB_CHAR80 | CHAR | 160 |