CRM_IC_MDB_QGRP - Queue groups
Queue groups information is stored in SAP table CRM_IC_MDB_QGRP.
It is part of development package CRM_IC_MDB in software component CRM-IC-MDB. This development package consists of objects that can be grouped under "Interaction Center Manager Dashboard".
It is part of development package CRM_IC_MDB in software component CRM-IC-MDB. This development package consists of objects that can be grouped under "Interaction Center Manager Dashboard".
Fields for table CRM_IC_MDB_QGRP
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| MANDT | Client | X | MANDT | CLNT | 6 | |
| PROFID | GUID in 'RAW' format | X | GUID_16 | RAW | 16 | |
| QGROUP_ID | Case-Sensitive Characters | X | CRMT_IC_MDB_CHAR12 | CHAR | 24 | |
| DESCRIPTION | Case-Sensitive Characters | CRMT_IC_MDB_CHAR80 | CHAR | 160 |