THREIC_IBSUBST - EIC Inbox Substitution
EIC Inbox Substitution information is stored in SAP table THREIC_IBSUBST.
It is part of development package PAOC_EIC_APPL_INBOX in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: Agent Inbox".
It is part of development package PAOC_EIC_APPL_INBOX in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: Agent Inbox".
Fields for table THREIC_IBSUBST
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| CLIENT | Client | X | MANDT | CLNT | 3 | * |
| AGENT | User Name | X | SYUNAME | CHAR | 12 | |
| FROM_DATE | Field of type DATS | DATS | DATS | 8 | ||
| TO_DATE | Field of type DATS | DATS | DATS | 8 | ||
| SUBSTITUTE | EIC Processor | HREIC_PROC | CHAR | 10 | ||
| ACTIVE | EIC: Inbox Substitution Active | HREIC_SUBSTACTIVE | CHAR | 1 |