CRMC_IC_WL_F_C - Agent Inbox: Folder Config.
Agent Inbox: Folder Config. information is stored in SAP table CRMC_IC_WL_F_C.
It is part of development package CRMCIC_WORKLIST in software component CRM-CIC. This development package consists of objects that can be grouped under "Worklist in Interaction Center".
It is part of development package CRMCIC_WORKLIST in software component CRM-CIC. This development package consists of objects that can be grouped under "Worklist in Interaction Center".
Fields for table CRMC_IC_WL_F_C
Field Name | Description | Is Key | Data Element | Data Type | Length | Check Table |
|---|---|---|---|---|---|---|
| .INCLUDE | X | CRMTS_IC_WL_FLD_KEY | 0 | |||
| MANDT | Client | X | MANDT | CLNT | 6 | T000 |
| NAME | Action Box Component Workspace Name | X | CCMCMPCALLNAME | CHAR | 40 | CCMCMPCALL |
| CONFIG | Agent Inbox Profile | X | CRMT_IC_WL_PROFILE | CHAR | 60 | CRMC_IC_WL_FLD |
| SEQUENCE | Folder Sequence in Agent Inbox | X | CRMT_IC_WL_FOL_SEQUENCE | NUMC | 4 | |
| FOLDER | Agent Inbox: Folder | CRMT_IC_WL_FOLDER | CHAR | 60 | CRMC_IC_WL_F | |
| DEFAULT_F | Default Folder | CRMT_IC_WL_DEFAULT | CHAR | 2 | ||
| AUTO_COMPLETE | Complete Agent Inbox Item Automatically | CRMT_IC_WL_AUTO_COMPLETE | CHAR | 2 |