THREIC_SLA_TGT - Targets That Are Specified in the SLA Contract

Targets That Are Specified in the SLA Contract information is stored in SAP table THREIC_SLA_TGT.
 It is part of development package PAOC_EIC_APPL_SLA in software component PA-EIC. This development package consists of objects that can be grouped under "Employee Interaction Center: SLA".

Fields for table THREIC_SLA_TGT

Field Name
Description
Is Key
Data Element
Data Type
Length
Check Table
CLIENTClientXMANDTCLNT6T000
CONTRACTService Level Agreement: ContractXHREIC_SLA_CONTRACTCHAR16THREIC_SLA
ENDDAEnd DateXENDDADATS16THREIC_SLA
TARGETSLA TargetXHREIC_SLA_TARGETCHAR8THREIC_SLA_DEF
PRIORITYEIC Activity PriorityXHREIC_PRIORITYNUMC4THREIC_ACTPRIO
CATEGORYEIC CategoryXHREIC_CATEGORYCHAR20THREIC_CATEGORY
VALUESLA Target ValueHREIC_SLA_TGT_VALINT44
REMINDERReminder PeriodHREIC_SLA_REMINDERINT44
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